How Much Does a Virtual Employee Cost in 2026?
A person working 20 hours a week and a software subscription cover different work. Before comparing the price, write down the tasks you need done and the time you can spend supervising them.
A reusable monthly-cost formula
For hourly labor, start with the same calculation for every option:
Then add the costs the hourly number leaves out: payroll burden or platform fees, recruiting and onboarding, software, management time, quality checks, coverage, and the cost of errors or rework.
Option 1: Employee
The U.S. Bureau of Labor Statistics reported a $23.23 median hourly wage for secretaries and administrative assistants in its May 2025 national wage table. At 20 hours a week, the wage-only calculation is:
$23.23 × 20 × 4.33 = about $2,012 per month in wages.
Wages are only part of a hiring budget. Add the payroll taxes, benefits, equipment, recruiting, and supervision costs that apply to your business. A national average for all employers would not tell you what your own hire will cost.
Option 2: Independent virtual assistant
Upwork's virtual-assistant cost page displays a $10-$20 hourly range for general virtual assistants. At 20 hours a week:
$10-$20 × 20 × 4.33 = about $866-$1,732 per month.
Rates vary with experience, specialty, geography, contract terms, and the work itself. Add marketplace or agency fees, onboarding, documentation, management, coverage, and review time. A capable independent VA can be the right fit when the work needs human judgment, conversation, and flexible handling more than system integration.
Option 3: DIY automation software
Software pricing can look much smaller because it does not include the person who maps, builds, tests, monitors, and repairs the workflow. Prices checked September 18, 2026:
- Zapier's pricing page lists Professional starting at $19.99 per month when billed annually.
- Lindy's pricing documentation lists Plus at $30, Pro at $100, and Max at $200 per user per month.
These are examples, not a complete software stack or a feature-equivalent comparison. Usage, connected systems, premium apps, model costs, implementation labor, testing, and ongoing support can all change the monthly total. DIY software fits best when someone on the team wants to own the workflow and can maintain it.
Option 4: Managed automation service
A managed service combines software with workflow discovery, implementation, monitoring, exception handling, and support. Clover publishes two plans: Part-time Clover at $500/month and Full-time Clover at $2,500/month. We confirm which workflows, connected tools and approvals are included before work starts; custom build-outs are scoped and priced separately.
Ask any managed provider what the quote includes: setup, usage limits, connected systems, change requests, monitoring, human review, incident handling, documentation, and exit or handoff support. It can suit a business that needs ongoing help, but the quote should make clear what your team will still have to do.
Which option fits which situation?
| Option | Often fits when | Budget must include |
|---|---|---|
| Employee | The work is broad, ongoing, people-facing, and benefits from one accountable team member. | Wages, payroll burden, benefits, recruiting, equipment, training, management, and coverage. |
| Independent VA | The work needs flexible human judgment and can be documented and supervised remotely. | Hours, fees, onboarding, management, quality review, coverage, and access controls. |
| DIY software | A team member can design, test, own, and repair a bounded workflow. | Subscriptions, usage, implementation time, monitoring, maintenance, and failures. |
| Managed service | You want a workflow operated for you with defined approvals, monitoring, and support. | Setup, monthly operation, usage, integrations, oversight, change scope, and handoff terms. |
Questions to ask before buying
Comparing quotes? Write down one task, the tools it uses, how often it happens, and which decisions need your approval. Ask each provider to price that same scope, with setup and usage listed separately. If you are still choosing between a person and software, start with our AI employee vs. virtual assistant comparison.
- What exact outcome and monthly volume are included?
- Who owns setup, monitoring, exceptions, and changes?
- Which actions require human approval?
- What software, transaction, model, or platform fees are separate?
- How is access limited, reviewed, and removed?
- What happens when a workflow fails or a connected tool changes?
- How will you measure time saved, response time, errors, or revenue impact?
- Can the workflow and data be handed off cleanly?
Ask Clover for a scoped workflow estimate. Tell us what you want to hand off; we will follow up to clarify fit and scope. This is an inquiry, not a purchase.
Methodology and sources
Checked September 18, 2026. The wage example uses the cited BLS May 2025 table. Marketplace and software prices come from the providers' displayed pages and can change. Monthly hourly examples use 4.33 weeks. This guide does not include taxes, legal classification advice, or a quote for your business.